Case Study: Coach CEOs, Boards

Problem & Constraints

• Founder (CEO father) has sons working in his 20 year-old business
• Conflict between family members is impeding company growth and achieving goals
• High turnover of non-family leadership future disrupts company
• Revenue grow has reduced to zero and rate drifting negative.
• Company moves in and out of profitability, positive cash flow, and use of expensive debt.

Engagement

• Provide strategic and management training for leadership team
• Assist team with addressing manufacturing tactical issues: build-up of W.I.P. and A/R and obsolete inventory
• Assist management identify new leadership
• Coach CEO/Founder and family members on effective leadership and management tools

Engagement Actions

• Provide grounding for management team in E.O.S. as initial tool-set to manage & lead company
• Provide specific coaching in team development and holding leadership team accountable
• Provide introductions/Recruit new team members and assist on-boarding
• Facilitate weekly staff meetings; adjust team members/ family member behavior
• Introduce other management tools over time and elevate strategic planning capabilities in-house

Results

• WIP cleared in 6 weeks
• Double digit revenue growth restored
• Cash flow improves dramatically and revolver loan is paid off
• Team improved cohesiveness and forthrightly addressing issues, holding each other accountable
• Hitting company goals, improving competitiveness
• Supplemental individual coaching and education for family members enacted.